Get Agent Statistics for all Queues by Agent

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Path Params
string
required
length ≤ 64
^[A-Za-z0-9._-]*|~|\*+
Defaults to ~

This is the main organization name. This is used to link resource to its group/tenant/organization/enterprise.

Query Params
string
required

This is the start of the time window for a given query. The format is based on RFC3339 but also will support additonal params for use in providing a timezone which will allow the API to give the correct range for a given set of data and will be formated in respone using the same format.

Supported formats include.

2023-11-27 13:00:00
2023-11-27T13:00:00Z
2023-11-27T13:00:00-08:00
2023-11-27T13:00:00-08:00[US/Pacific]
2023-11-27T13:00:00Z[America/Phoenix]

string
required

This is the end of the time window for a given query. The format is based on RFC3339 but also will support additonal params for use in providing a timezone which will allow the API to give the correct range for a given set of data and will be formated in respone using the same format. Allowed values same as datetime-start.

string

Fields in order to fill and get particular statistics for. Separate multiple fields with "," Default value is NAME,CH,ATT,AH,AHT,TT

string

This is the depertment that queue belongs to in the domain.

string

Remove zeros from the results

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